汉语

Tickets

票务

What is included in Discover Auckland Pass?

奥克兰观光套票包括哪些项目?

The pass provides general admission access to the 6 attractions (Auckland Museum, Auckland Zoo, New Zealand Maritime Museum, Auckland Art Gallery, Museum of Transport & Technology (MOTAT), and Stardome Planetarium & Observatory), plus access to a free nightime show at Stardome.

Transport is not included.  Some attractions offer short term special exhibitions that all visitors are required to pay extra for (including Discover Auckland Pass purchasers).  These vary by attraction and more can be found out on each attraction’s website.

套票包括六个景点的入场券(奥克兰博物馆、奥克兰动物园、新西兰海事博物馆、奥克兰美术馆、交通与科技博物馆(MOTAT)以及星穹天文台/天文馆),还可以免费观看天文馆晚上的展演。

套票不包含来回每个景点的交通。有些景点提供限期内特殊题材的展览,游客需购票才能参观这些展览(包括所有购买奥克兰观光套票的游客)。每个景点具体规定不同,请浏览各景点的网站查询详情。

 

How can I buy the Discover Auckland Pass?

如何购买奥克兰观光套票?

Discover Auckland Pass is only available online, from www.discoveraucklandpass.co.nz.  It cannot be bought on site or from any third party ticket vendor.  You can pay using major credit cards, PayPal, and Alipay.

奥克兰观光套票仅在网上出售,景点或其他售票机构均不出售此套票。请浏览www.discoveraucklandpass.co.nz查询详情。网上购票可使用各主要类型的信用卡、PayPal或支付宝支付。

 

What happens if I want to change the start date of my ticket?

如需更改起始日期,应如何操作?

Email us at [email protected] with your name, order number, and the dates you want to change to, and we will re-send your tickets to you.

请发送邮件到[email protected],邮件中请包括您的姓名、订单号以及新的日期,我们收到信息后将发给您新的套票。

 

What happens if I want to change the name on a ticket?

如需更改套票上的姓名,应如何操作?

Email us at [email protected] with your name, order number, and the name(s) you want to change to, and we will re-send your tickets to you.

请发送邮件到[email protected],邮件中包括您的姓名、订单号以及需要更改的姓名,我们收到信息后将发给您新的套票。

 

 

How long is my pass valid for?

套票的有效期是多长时间?

Discover Auckland Pass is valid for 5 days from the start date that you select.  You must start the pass within 3 months of purchase.

奥克兰观光套票在您选定的起始日内5日有效。您必须在购票后3个月内使用套票。

 

My pass has expired, can I still visit the attractions?

我的套票已过期,还能参观景点吗?

Your Discover Auckland Pass is valid for the stated dates only.

奥克兰观光套票过期无效。

 

I didn’t have time to see everything at one of the attractions, can I come back another day?

我没时间看完其中一个参观景点的所有内容,可以改天再去吗?

Discover Auckland Pass is only valid for one visit to each attraction only.  You would need to buy another ticket for that attraction directly with them.

奥克兰观光套票中各个景点仅限入场一次。您可以在景点处另购买一张票再次入场。

 

 

Can I visit an attraction more than once?

是否能多次进入景点?

Your Discover Auckland Pass is valid for one visit to each attraction only.

此奥克兰套票只允许到景点参观一次。

 

How will I receive my tickets?

如何收到套票?

Tickets are emailed to the purchaser within minutes of the purchase being approved.  They are supplied as a PDF, with one sheet being all the tickets for each named ticket holder.  These tickets need to be either printed out or shown on a mobile phone when visiting an attraction.

您在网上付费验证通过后几分钟内就能以电子邮件的形式收到套票。套票以PDF文档发送,其中一页文档是注明每个持票人姓名的票。您可以打印此页或者在景点处通过手机显示。

 

 

Can I share my pass with someone else?

我可以和别人共用一张套票吗?

All tickets are named and non transferable.

所有套票上都注明姓名,不可转让给别人。

 

Attractions

景点

What attractions are included in the Discover Auckland Pass?

奥克兰观光套票包括哪些景点?

There are 6 attractions with Discover Auckland Pass: Auckland Museum, Auckland Zoo, New Zealand Maritime Museum, Auckland Art Gallery, Museum of Transport & Technology (MOTAT), and Stardome Planetarium & Observatory.

奥克兰观光套票包括6个景点:奥克兰博物馆、奥克兰动物园、新西兰海事博物馆、奥克兰美术馆、交通与科技博物馆(MOTAT)以及星穹天文台/天文馆。

 

 

Where can I find information on each of the attractions?

如何找到关于各个景点的详情?

Go to www.discoveraucklandpass.co.nz and click the ‘Attractions’ tab to find out more information on each attraction.

请浏览www.discoveraucklandpass.co.nz并点击Attractions(景点),即可获得每个景点的介绍。

 

Do I have to go to the Stardome Observatory & Planetarium Show?

我必须要观看星穹天文台/天文馆的展演吗?

The Planetarium show is is purely optional.  You can still go to the Stardome Observatory & Planetarium during the day and enjoy the exhibits and telescopes.

天文馆的展演是可选项目。您也可选择白天去星穹天文台/天文馆,参观展览以及使用望远镜。

 

What do I need to do when I arrive at each attraction?

参观景点时有什么要求?

When you arrive go to the ticket office and show your tickets for each person either by printed ticket or on mobile.  You may be asked for ID.  The staff will then provide access and tell you more about the attraction.

当您到达景点处,请到售票处出示每位持票者的套票,可以打印或者通过手机显示。工作人员可能会要求您出示身份证明。通过后您将获得更多关于景点的介绍。

 

Why might I be asked for ID when visiting each attraction?

为什么每个景点都可能会检查我的身份证明?

This is simply due to ticketing requirements for each attraction.

这是每个景点入场票务的要求。

 

What ID will be accepted?

可接受哪些类型的身份证明?

Either a passport or other photographic ID like drivers licence or student ID is acceptable.

护照或者驾照、学生证等带有相片的身份证明都可以。

 

Do I need to book my visit to each of the attractions in advance?

参观景点之前需要预定吗?

You can turn up on any of the dates valid on your ticket.  Please note opening hours for each attraction on our website. However, booking in advance for a show at Stardome is essential.  To book Stardome for the night show, call 09 624 1246. Mention Discover Auckland Pass at time of booking.

您可以在有效期内随时到达景点参观。请浏览我们的网站查看每个景点的开放时间。有意观看星穹天文馆晚间展演的游客务必先预定。请拨打09 624 1246预定展演。预定时请告知您持有奥克兰观光套票。

 

Purchasing

购买

How can I pay?

如何付费?

We accept all major credit cards including Visa, MasterCard, American Express, Diners Club and Alipay.  We also accept PayPal.  There is a processing charge for paying via credit card which we pass on at cost.

我们接受所有主要类型的信用卡,包括维萨卡、万事达卡、美国运通卡、大莱卡以及支付宝,或者PayPal。使用信用卡付款需要支付手续费,这不包含在套票的费用之中。

 

 

What is the processing fee for?

为什么要收取手续费?

This is a charge for paying via credit card which we pass on at cost.

这是使用信用卡付费需要支付的费用。

 

Are children under 5 years free?

5岁以下儿童是否免费?

Yes, no ticket is required for children under 5 years and they are free to enter all attractions.

是的,5岁以下儿童可免费进入所有景点。

 

What is the age range for a Child ticket?

儿童票的年龄限制是几岁?

Child tickets are for children aged 5-15; those over 15 pay at the adult rate.

年龄为5-15岁的儿童可购买儿童票;15岁以上应购买成人票。

 

Travel

交通

Is transport included in the pass?

此套票是否包括来往交通?

Transport is not included in Discover Auckland Pass.  For information on transport, we recommend you use the Auckland Transport journey planner – it’s easy to use and will recommend transport options from where you are and include journey time. Here’s the link: www.at.govt.nz/bus-train-ferry/journey-planner/

套票不包括来往交通。关于到达景点的交通信息,您可以使用奥克兰交通网(Auckland Transport)内的行程计划(journey planner)功能,这个功能操作简便,还能提供来往景点的不同交通工具及所需时间。请浏览www.at.govt.nz/bus-train-ferry/journey-planner/

 

 

Contact

联系方式

I have a question about the Discover Auckland Pass, who do I contact?

如有关于奥克兰观光套票的问题,应该联系谁?

Please email us at [email protected] or complete the enquiry form https://discoveraucklandpass.co.nz/contact-us/

请发邮件到[email protected],或者点击 https://discoveraucklandpass.co.nz/contact-us/,并在网页上填写问题表并发送给我们。